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Recordings now see 1 months worth

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StevetheRef
Aspirant
Aspirant
‎2024-09-01 08:31 AM

I have an Arlo subscription, but I now only see recourings back to the 2nd August, I need to be able to see the back until the 1st May?

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StephenB
Guru Guru
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‎2024-09-01 09:36 AM
@StevetheRef wrote:

I have an Arlo subscription, but I now only see recourings back to the 2nd August, I need to be able to see the back until the 1st May?

Retention for Arlo Secure is 30 days.  Any recordings older than were automatically deleted from the Arlo Cloud, and there is no way to get them back.

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