Recordings no longer being saved Arlo pro 2 VCS3000C

[MSB13]

First time in community.  Can’t get to speak to customer support.  I have had a Pro 2 system for years.  It went into EOL Jan 1 and I lost recording feature.  FAQ says that if the device included  7 day recording, it should continue.  Don’t know how to deal with this.  Do I need to subscribe just to get to speak with support?  I am very frustrated.   Thank in advance for any assistance.  Model VCS3000C, version 5.5.1 (8988) It won’t post without OS, does that mean my ipad OS 18.1.1?  I am confused AND frustrated.

[MSB13]

Clarification:  It is not storing video.  I can watch live streaming and the app gives me numbers that used to tell me how many recordings there were, but library is empty.  Thanks.

[MSB13 · Accepted solution]

Restarted, made adjustments, played around and it seems to be working.  PHEW!