Arlo|Smart Home Security|Wireless HD Security Cameras
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  • ‎2019-09-27 09:22 PM
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gered9
Aspirant
Aspirant
‎2019-09-27 09:22 PM
Since I started using the new app, I cannot zoom in or and out of the recording to see close ups. I've removed the batteries and unplugged the base to reset equipment.
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TomMac
Guru Guru
Guru
‎2019-09-28 04:43 AM

Test it on a computer to see if it's the app or the system....

 

https://my.arlo.com

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gered9
Aspirant
Aspirant
‎2019-09-28 10:23 AM

@TomMac It's working fine on the computer, but not on my IPhone

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TomMac
Guru Guru
Guru
‎2019-09-30 05:15 PM

It's prob the new iOS.... 13 x has been causing issues.

Put a report in to Arlo support

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