Recording issue, live viewing problem

[Sky916]

I just bought 3 arlo pro 2 cameras. It will not record when it detect motion even when I enable in the camera settings. Also I can not view the camera when I am outside of my house. I can only see live camera when I am inside the house. Any idea why?

My hub is VMB3500, can I use pair it with Arlo Pro 3?

[StephenB]

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@Sky916 wrote:

My hub is VMB3500, can I use pair it with Arlo Pro 3?

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No.  https://kb.arlo.com/000062253/Is-Arlo-Pro-3-backwards-compatible-with-my-existing-Arlo-system

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@Sky916 wrote:
I just bought 3 arlo pro 2 cameras. It will not record when it detect motion even when I enable in the camera settings. Also I can not view the camera when I am outside of my house. I can only see live camera when I am inside the house. Any idea why?

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I suggest contacting support.  https://www.arlo.com/en-us/support/contact.aspx