Arlo|Smart Home Security|Wireless HD Security Cameras
× Arlo End of Life Policy Notice
To view Arlo’s new End of Life Policy, click here.

Recently added Pro 2 cameras. Shows on Android app and browser but not showing on my wife's iPhone.

Reply
Discussion stats
  • 2 Replies
  • 527 Views
  • 1 Like
  • 2 In Conversation
mtishman
Aspirant
Aspirant

I recently added a 4th pro 2 camera to my house setup and it immediately showed up in my (android app) cell phone and in my desktop browser, however it is not showing up in my wife's iphone app? Any suggestions? Thank you in advance.

1 ACCEPTED SOLUTION

Accepted Solutions
StephenB
Guru Guru
Guru

@mtishman wrote:

I recently added a 4th pro 2 camera to my house setup and it immediately showed up in my (android app) cell phone and in my desktop browser, however it is not showing up in my wife's iphone app? Any suggestions? Thank you in advance.


Did you grant her access to the new camera?

View solution in original post

2 REPLIES 2
StephenB
Guru Guru
Guru

@mtishman wrote:

I recently added a 4th pro 2 camera to my house setup and it immediately showed up in my (android app) cell phone and in my desktop browser, however it is not showing up in my wife's iphone app? Any suggestions? Thank you in advance.


Did you grant her access to the new camera?

mtishman
Aspirant
Aspirant

Thank you! This did the trick. Each camera needs to be granted permission.

Discussion stats
  • 2 Replies
  • 528 Views
  • 1 Like
  • 2 In Conversation