Arlo|Smart Home Security|Wireless HD Security Cameras
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Receiving server connection error when trying to view cloud videos. See screenshot.

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  • 3 Replies
  • ‎2019-07-25 05:59 PM
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AdamFire
Aspirant
Aspirant
‎2019-07-25 05:59 PM

Started getting an error when trying to view cloud videos.


C169ED0A-5DC7-4271-9136-A70A9C9F2991.png
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michaelkenward
Sensei Sensei
Sensei
‎2019-07-26 02:04 AM

For the benefit of anyone rushing by, or wary of downloads, it is an error about "certificate for this server is invalid".

 

 

C169ED0A-5DC7-4271-9136-A70A9C9F2991

Just another user
Arlo hardware: Q Plus, Pro 2 (X2), Pro 3 (X3), Pro 3 Floodlight, Security Light (X2), Ultra (X2), Doorbell, Chime
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JessicaP
Arlo Employee Retired
‎2019-07-26 01:08 PM

Hi @AdamFire,

 

Is this happening on both WiFi and/or cellular data on your Arlo app?

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AdamFire
Aspirant
Aspirant
‎2019-07-26 01:55 PM
Seems to have resolved it self.
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