Receiving notifications for audio detected when the rule is unchecked

[braso111]

Hi all. We have had our Arlo Pro 2 cameras for well over a year. I only recently upgraded to the Arlo Smart Premier plan. We have 2 cameras out the front and one inside.
I keep getting push notifications on the internal camera for sound and motion even though I have tried to turn them off.
Here are my settings.
Smart notifications - inside camera inactive.
Base station - Armed - rule - If inside camera detects motion then do the following - do nothing.
Detects audio option is unchecked.

I'm not sure why I am still getting notifications on this camera. Any tips would be appreciated!
Thanks
Shane

[StephenB]

Try deleting the rule for that camera altogether.

[cjrodrigues]

Hi, I'm having the same problem. I installed my second Arlo ultra camera and it keeps sending me audio detection push notifications, even though this is deactivated in the rules, and even after I deactivated the micro on the audio definitions. How do I solve this?

[jguerdat]

Try removing and resyncing the camera.