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Received multiple notifications of movement, went to check library but nothing there

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  • ‎2019-06-25 08:35 AM
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Dedline
Follower
Follower
‎2019-06-25 08:35 AM

Just purchased the Arlo Pro 2 4 cam system. Set it up last night. Already issues. Woke up this morning with multiple notifications of movement during the night, went to check library of recordings and nothing is there. Even all the ones from yesterday during setup. What do I do? This is frustrating that Arlo has cloud issues right away.

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JessicaP
Arlo Employee Retired
‎2019-06-26 08:02 AM

Hey Dedline,

 

Make sure that you don't have any filters on from your library. Are you having this problem when viewing on both the Arlo app on your phone device and the web client on your computer? 

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