Arlo|Smart Home Security|Wireless HD Security Cameras

Push to talk Audio not working iOS 11.3

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Aspirant
Aspirant

PLEASE HELP.  Arlo app not functioning properly through my IPHONE 7.  When i engage the application through my phone, whenever i click mic icon, the the video went to mute with mininal sound on the back ground.  Mic does not work properly.  HELP.  

 

Just updated to the latest software, however, this problem still occurs.  

Model: VMC4030| Arlo Pro Wire-Free Camera
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Community Manager
Community Manager

A new version of the Arlo mobile app is available for download on the iOS app store that should address this issue. Please make sure to download the latest version and let us know if you are still experiencing an issue with push to talk.

 

Release Notes - iOS App 2.5.1 - 23rd May 2018

 

JamesC

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Aspirant
Aspirant

I have updated to version 2.5.1. The speak through mic is working now however, I could not hear myself talking to them while the mic is on. Previously its work in this way and when the mic on I can hear them and I can hear my voice as well. Additionally it also hang the whole video while using the mic.

 

Thank you.

KW

Model: VMC4030| Arlo Pro Wire-Free Camera