Arlo|Smart Home Security|Wireless HD Security Cameras

Pro2 Camera and base 4540 will not sync

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ollie2308
Tutor
Tutor

I am attempting to replace my 4500r2 base with a 4540 so that I can utilize local storage.  I've successfuly added the 4540 to my set of devices.   Now attempting to move my first Pro2 camera to the 4540.   I deleted the Pro2 camera from the 4500r2 and followed the steps to add it to the 4540.   I can not get it to  sync ... following steps to add a device, I choose the pro2 camera, and then the 4540 and follow the steps...  At the "Looking for device" step  .. I get a blue light on the camera, after a few seconds, then a fast blinking blue light for a few seconds,  then blue light off..  then the  "looking for device" times out.

 

Trying to add the camera back to the 4500r2 also fails ...

 

I've removed the camera battery for up to 2 minutes and also have tried with the camera plugged in..   

 

Support says Pro2 is no longer in production and can not troubleshoot.   Any one here have any ideas ?

I have 4 other Pro2 cameras and a door bell  that I'd like to move over to the 4540, but am afraid of running into the same issue with those.

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ShayneS
Arlo Moderator
Arlo Moderator

Thank you for the update.

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