Pro 2 is Not showing up on second iPhone's app

[AZMF]

I changed my router to an Eero and reconnected Arlo base station to new network.  I have the Arlo app installed on two different iPhones.  One phone's app found the camera, the second did not.  I have uninstalled and reinstalled the app on second phone but still no camera.  Any and all suggestions welcome.

[ShayneS]

Hi @AZMF

Is this a granted access account having an issue, or is this the admin account on both phones?

[AZMF]

It is a granted access account that never had this problem in the past.

[ShayneS]

Have you tried to remove the account & re-add it?, And/or remove access to the specified device & re-add access?

[AZMF]

I have removed and reinstalled the app.  I haven't tried to remove and regrant access.  I will give that a try.  Thanks

[AZMF]

Removing and re-granting access worked and I now have the camera on the app.  However, there are no alerts coming across on second phone.

[AZMF]

It would help if I had gone into the phone's settings and allowed for notifications.  Voila, it works.  Thank you for your assistance Shane S.

[ShayneS]

@AZMF

You are welcome!

I am glad we could resolve the issue for you. Have a good weekend.