Pro 2 is Not showing up on second iPhone's app
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
I changed my router to an Eero and reconnected Arlo base station to new network. I have the Arlo app installed on two different iPhones. One phone's app found the camera, the second did not. I have uninstalled and reinstalled the app on second phone but still no camera. Any and all suggestions welcome.
- Related Labels:
-
Troubleshooting
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Hi @AZMF
Is this a granted access account having an issue, or is this the admin account on both phones?
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
It is a granted access account that never had this problem in the past.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Have you tried to remove the account & re-add it?, And/or remove access to the specified device & re-add access?
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
I have removed and reinstalled the app. I haven't tried to remove and regrant access. I will give that a try. Thanks
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Removing and re-granting access worked and I now have the camera on the app. However, there are no alerts coming across on second phone.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
It would help if I had gone into the phone's settings and allowed for notifications. Voila, it works. Thank you for your assistance Shane S.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
-
Arlo Mobile App
570 -
Arlo Pro 2
11 -
Arlo Smart
168 -
Before You Buy
977 -
Features
413 -
Firmware Release Notes
57 -
Google Assistant
1 -
IFTTT (If This Then That)
24 -
Installation
1,121 -
Online and Mobile Apps
865 -
Service and Storage
317 -
SmartThings
37 -
Troubleshooting
6,143