Arlo|Smart Home Security|Wireless HD Security Cameras

Pro 2 cvr stops recording through the night

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Tedb914
Aspirant
Aspirant

VCR enabled camera stops recording at 11:59 pm every night will not continue into next day. Have to unable VCR then enable for the camera to start back recording.
Have tried using on other cameras in system and does same thing.
Please advise of any know fix for this.
Thanks
Ted B

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ShayneS
Arlo Moderator
Arlo Moderator

Hi @Tedb914

 

Are you having an issue with CVR or a custom schedule you created? if you are using a schedule, I have provided an article below that will help assist with the implementation. 

 

How can I set a schedule for my camera in my Arlo account? 

Tedb914
Aspirant
Aspirant
Problem with CVR. Time line does not continue into next day. Stops at 11:59pm.
Time line starts back when you deactivate CVR then reactivate CVR. It records with time line to 11:59pm again and stops. No time line visible into next calendar day.
ShayneS
Arlo Moderator
Arlo Moderator

Have you tried contacting customer support regarding this issue? I have attached the link here for you - Arlo Tech Support

Tedb914
Aspirant
Aspirant
Yes thanks.
Discussion stats
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