Pro 2 cameras keep going offline randomly

[johnboydavis]

I have 9 wireless PRO2 cameras 4 on one account and 5 on a different account. starting today the cameras keep going offline and then back on again all at random. might be 1 camera or all 9. anyone else with this problem?

[jguerdat]

When I see something like this, I force close the app and open it again. For a browser, log out and back in.

[johnboydavis]

that's not the problem. the 3rd green light has gone out so no WIFI connection to cameras. Support thinks the base unit has gone faulty and are going to replace

[johnboydavis]

OK got a new base station and have the same problem BUT if I reset and do NOT connect the Arlo doorbell or chime everything works fine. So some how the bell or chime (think its the chime) when connected to the base station knocks the base unit wifi offline so the cameras stop working

[jguerdat]

Follow up with support using your new observations.