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Pro 2 base station (VMB4500) stopped working and now just flashes amber light. Tried resetting.

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DavesFaves
Tutor
Tutor

Firmware: 1.16.6.1_3760_9330458

iPhone X / iOS 15.0

 

I've followed the recommended solutions to unplug, add the Ethernet, then power, then follow the Arlo app's instructions to add back the base station. I've also done a reset using a paperclip. Nothing works.

 

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jguerdat
Guru Guru
Guru

To reset, you need to remove the base from Settings, My Devices first. If you then want to use the reset button, hold it for >10 seconds until the LED starts flashing amber. Let the base reboot - ~2 minutes.

 

At what point during the reboot do you get the flashing amber LED after the reboot?

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