Pro 2 Camera will not blink to Sync

[cal47]

1 of my 10 pro 2 cameras went off line. It would not re sync so I deleted it.
When I push the sync button on the camera it will not blink to sync. I’ve removed and replaced the battery several times as it blinks for a few seconds when it’s reinstalled but not long enough to sync to the base.
I’ve also tried other batteries.

[StephenB]

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@cal47 wrote:
1 of my 10 pro 2 cameras went off line. It would not re sync so I deleted it.
When I push the sync button on the camera it will not blink to sync. I’ve removed and replaced the battery several times as it blinks for a few seconds when it’s reinstalled but not long enough to sync to the base.
I’ve also tried other batteries.

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Are you also pressing sync on the base?

If you are, perhaps try restarting the base next.

[TomMac]

Also, make sure you are NOT holding the base sync button....

quickly press the base sync and then press the camera sync.... slow blue to fast blue blinking means it worked

[Robb_MX]

@StephenB & @TomMac I'm having the same problema here

I have bought a 3 cameras kit with base 3 months ago, but recently one Arlo Pro 2 camera VMC4030P stop working.

I've removed that cam from the app, and find out that when I try to add it again, when press the sync button (for 2 seconds, or even more) on the camera, nothing happens..

I've connected the camera to the charger, the blue led turns on about 1 second, and then nothing... I've also tried removing the battery and setting this again, same result.. nothing..

Please help

[StephenB]

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@Robb_MX wrote:

@StephenB & @TomMac I'm having the same problema here

I have bought a 3 cameras kit with base 3 months ago, but recently one Arlo Pro 2 camera VMC4030P stop working.

I've removed that cam from the app, and find out that when I try to add it again, when press the sync button (for 2 seconds, or even more) on the camera, nothing happens..

I've connected the camera to the charger, the blue led turns on about 1 second, and then nothing... I've also tried removing the battery and setting this again, same result.. nothing..

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I suggest contacting support: https://www.arlo.com/en-us/support/

[Lemmy76]

Same for me... Sync flashing will not show on camera...

Just over 1 year old... worked fine then one day it was offline and when i delete camera i cant resync again...

What to do?

[TomMac]

I've removed that caJ from the app, and find out that when I try to add it again, when press the sync button (for 2 seconds, or even more) on the camera

Don’t hold....it’s a quick press of the base sync button and then the camera

[Lemmy76]

@TomMac yes i know but the CAMERA will not show any blue light blink at all

[TomMac]

Does the led blink blue when the battery is installed ??

[Lemmy76]

@TomMac Well the camera led will turn blue for 2-3sec when i put batteryin and then when i press and hold for 2-3 sec to sync with base.... nothing happens... ??

[TomMac]

i press and hold for 2-3 sec to sync with base.... nothing happens... ??

Make sure your NOT holding it...

A quick press on base and then follow with a quick press on camera

[Lemmy76]

Thx @TomMac but ive done both ways already.... the camera will not enter sync mode... it only blink when i connect chargecable...

thats the only light that indicate anything... other than that there is NOTHING happening from the camera...

Is there anyway to reset the camera?

[TomMac]

reset is only pull battery and replace... if it's less than a yr, contact Arlo for warranty.