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Password Issue

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JTBAZ
Aspirant
Aspirant
The past 2 days I've received about 12 emails allegedly from Arlo support claiming I requested a password change. The emails include a link to change my password. I have 2 concerns...I didn't request to change my password and I never clink on a link in an email to update account information. I contacted Arlo support and they seemed to think the emails are legit. I'm not convinced they are. Anyone else experience the same thing?
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dcfox1
Master
Master

Your password worked here. Is it working on App and Web Portal? If so It may be a scam and I would ignore it. 

JTBAZ
Aspirant
Aspirant
Yeah, password works fine. And it's a very strong password. I think it's a scam. Just not sure why Arlo thinks it's legit. Kind of disconcerting.
jguerdat
Guru Guru
Guru

Have you checked the email headers to see if the emails are actually coming from Arlo?

JTBAZ
Aspirant
Aspirant
Yeah, I checked that. It said it was coming from Arlo.com. The Arlo rep said it was their email address. I don't know. Maybe they're having some issues
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