Arlo|Smart Home Security|Wireless HD Security Cameras
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One of 5packs of Arlo pro2 has night vision problem

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  • ‎2019-01-20 06:32 PM
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Rogerx1
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‎2019-01-20 06:32 PM

I bough 5 packs of pro2 from Costco at Nov’18. One of them have night version problem. How can I get a new one from Netgear to replace this bad camera ?
Thanks

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jguerdat
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‎2019-01-21 05:43 AM

Maybe Costco will replace it. Otherwise, open a case with support:

 

https://www.arlo.com/en-us/support/contact.aspx

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