Arlo|Smart Home Security|Wireless HD Security Cameras|NETGEAR
Reply
Follower

One of 5packs of Arlo pro2 has night vision problem

I bough 5 packs of pro2 from Costco at Nov’18. One of them have night version problem. How can I get a new one from Netgear to replace this bad camera ?
Thanks

Message 1 of 2
Guru

Re: One of 5packs of Arlo pro2 has night vision problem

Maybe Costco will replace it. Otherwise, open a case with support:

 

https://www.arlo.com/en-us/support/contact.aspx

Message 2 of 2