Arlo|Smart Home Security|Wireless HD Security Cameras
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One camera stopped working and showing offline. Tried removing/reinserting battery and re-syncing.

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Khone
Luminary
Luminary

Need some help.

I have a camera that was working ok, but, for some reason has stopped working.

When I log in to my account and click on Devices, all three are there. Two of them show the last recorded pic with Live in the middle. The 3rd one, all I get is that it is offline (see atch). I've searched FAQs and followed the recommendations, no help.

I've removed/reinserted the battery, nothing. Pressed sync button, all I get is a slow flashing blue light, doesn't flash fast.

I then reset the base station by pressing the On/Off button. Still can't get the camera to get on-line. Replaced the battery with a fully charged one. Still nothing. After the blue light went off, I got a rapidly flashing orange light. Then it went off but camera still off line.

The other cameras are working fine.

What can I do to get it to work.

Is it "shot" and have to be replaced?

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Khone
Luminary
Luminary

Disregard this post. I uninstalled/re-installed the camera and it is working properly now. Don't know what happened.

 

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Khone
Luminary
Luminary

Disregard this post. I uninstalled/re-installed the camera and it is working properly now. Don't know what happened.

 

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