OEM charger no longer recognized

[SD77]

After two years of using Arlo OEM Solar Charger with my Pro 2 cameras I’m getting error messages that the charger is incompatible.  Help recommended that I reset to factory settings—-I did this and am still seeing error message.

Please weigh in!  Thanks.

[StephenB]

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@SD77 wrote:

After two years of using Arlo OEM Solar Charger with my Pro 2 cameras I’m getting error messages that the charger is incompatible.

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Is this Arlo's panel?  (guessing not).

If you are getting this with only one camera, then I suggest swapping cameras and see if the problem moves with the camera or stays with the panel.  

Also, double-check that the cable isn't damaged, and is fully seated at the camera.  Check for any dirt/corrosion on the connector (both cable and camera).

[SD77]

Thanks for the response.  I’ve tried with three other cameras and checked the cable and connections.  Still not working.

[StephenB]

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@SD77 wrote:

Thanks for the response.  I’ve tried with three other cameras and checked the cable and connections.  Still not working.

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It could of course be a failing panel (not supplying the proper voltage).