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Notifications still receiving on device Arlo Pro 2

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kingastro
Follower
Follower

Hi,

I have recently separated from my partner and he has moved out. He had the Arlo app on his phone and was logged in. I wanted to remove him so I changed my password (twice) and somehow he is still receiving notifications when the cameras detect movement like me leaving the house etc. I believe he cannot see the actual footage but still gets the notification with the image attached.

 

Any suggestions how I stop this?

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StephenB
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Guru

@kingastro wrote:

somehow he is still receiving notifications when the cameras detect movement like me leaving the house etc.


Was he using a different account from yours?

 

If he was, then you use this guide: https://kb.arlo.com/1101094/How-do-I-delete-friends-from-my-Arlo-account

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