Not recording

[Tynan]

One of my cameras are not recording. The others are. Anybody experience this issue? What is the cause and fix?

[StephenB]

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@Tynan wrote:

One of my cameras are not recording. The others are. Anybody experience this issue? What is the cause and fix?

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This is a pro 2?

Can you make a manual recording while livestreaming the camera?

[Tynan]

Yes I can record manually

[StephenB]

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@Tynan wrote:

Yes I can record manually

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Good, that means that the camera does have cloud storage.

Next try the motion detection test for the camera. The steps are in this article:

• https://kb.arlo.com/41/How-do-I-change-the-motion-sensitivity-on-my-Arlo-camera

[Tynan]

I changed motion sensitivity and it still does not work. It only records when it picks up sound.

[jguerdat]

You're saying the motion test does not work? That implies a faulty camera. If you're editing the camera rule in your modes with motion detection enabled, that's not necessarily the same thing.