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Aspirant

Not Able To Change Brightness Adjustment On Arlo Pro 2 (Both On Iphone & WEB)

Not able to change the brightness adjustment on my Iphone, not able to save, I can change to 70% but no buttion exists for saving? When going back to "main" and then into brightness menu again it's reverted to 50% which seems to be default?

 

Login into the www-page "My Arlo" using google chrome, I don't even find a possibility to change brightness? I dosen't appear in the video setting menu?

 

Running 1.12.0.0_27099

Model: VMC4030P | Arlo Pro 2 Wire-Free Camera
Message 1 of 6
Guru

Not Able To Change Brightness Adjustment On Arlo Pro 2 (Both On Iphone & WEB)

go to  https://arlo.netgear.com/

( I use Fire Fox, but chrome should work too )

Go to LIVE view, and start live streaming.

When live streaming, icons will appear on bottom edge of camera, Pick the "SUN" icon and slide it....it will auto save after changing the light level ( IIRC, it's a range of +2 to - 2 )

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Morse is faster than texting!
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Message 2 of 6
Aspirant

Not Able To Change Brightness Adjustment On Arlo Pro 2 (Both On Iphone & WEB)

Not sure which version you're running, but I don't get any additional icon looking like a sun when live streaming? Do you get that sun both in the app on "www.MyArlo"? Have you tried to change the brightness not running live streaming?

Message 3 of 6
Arlo Moderator

Re: Not able to change brightness adjustment on Arlo Pro 2 (both in Iphone and MyArlo webpage)

@Jernz

 

On the WEB you should be able to adjust the brightness through the widget. Do you have this setting below (pic)

 

On the Mobile app, you will need to got to settings > My Devices > select the device > video settings > brightness

 

Message 4 of 6
Aspirant

Re: Not able to change brightness adjustment on Arlo Pro 2 (both in Iphone and MyArlo webpage)

Those replying are not getting it. When using the iOS app. The brightness always reverts back to 50%. We know how to adjust it, but it doesn't save.
Message 5 of 6
Arlo Moderator

Re: Not able to change brightness adjustment on Arlo Pro 2 (both in Iphone and MyArlo webpage)

@ShawnIr

 

What version of the Arlo Mobile App are you using? Are you using IOS 12.1.2?

Message 6 of 6