Arlo|Smart Home Security|Wireless HD Security Cameras

Non stop motion during day

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DazJones21
Aspirant
Aspirant
My back door camera is in full sunlight for most of the morning. It is almost always detecting motion. There is a road behind our house but not in view of the camera. I thought it was due to the wind, and leaves rustling five. I have my motion sensitivity below 20%. I don’t get notifications, but I can see the motion indicator on the camera. I have yet to change my front door camera battery, I had to recharge my back door three times already. It needs to be charged more than once a week. I only get one or two actual notifications, whereas I get more action at the front door. I have tried playing with the activity sounds, but it does not make a difference.
Model: VMB4000 | Arlo Pro/Pro2 Base Station
Louis_ArloPM
Arlo Employee Retired

Could you pelase provide the following:

1. what camera you have, pro or pro 2

2. What phone you are using, are you using the latest app?

 

Couple things we could try

1) try to change the motion sensitivty using the web app (https://my.arlo.com) see if that makes a difference

2) Swap your front door and backdoor cameras. This could tell us if it is camera related or something else

 

Thanks

DazJones21
Aspirant
Aspirant
iPhone XR, latest app, and the sensitivity is down below 20%.

I can switch the cameras, I guess that’s my only other option. Thank you for the reply.
Model: VMB4000 | Arlo Pro/Pro2 Base Station
Louis_ArloPM
Arlo Employee Retired

Ok cool- keep us posted

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