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Aspirant

No recordings on app (Arlo Pro 2)

There is no recordings shown up in the app but when I clicked on email link, the video is there. Is something wrong happened to the server that connects to the app?
Model: VMB4000 | Arlo Pro/Pro2 Base Station
Message 1 of 4
Guru

Re: No recordings on app (Arlo Pro 2)

check on the web access to see if it's the actual system or the app itself  https://arlo.netgear.com

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Morse is faster than texting!
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Message 2 of 4
Apprentice

Re: No recordings on app (Arlo Pro 2)

I've been having issues with Pro 2's not recording but showing motion man lit up.

 

i will try your emal method and see if i can then view video.

 

i've reset base station 2x and took out the battery with no change.

Message 3 of 4
Aspirant

Re: No recordings on app (Arlo Pro 2)

I got email alert as well. If I clicked on the link in the email, I can watch the video. Just that when I opened the app, nothing shows up. It happened many times before but usually after I restarted the app, videos will appear. But last night it did not show for an hour including the past 7 days ones. That’s why I raised this question here. Thanks
Model: VMB4000 | Arlo Pro/Pro2 Base Station
Message 4 of 4