Arlo|Smart Home Security|Wireless HD Security Cameras

No internet connection

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jaoinc2
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Follower

Using the moble app I get an error message "no internet connetction".  I checked my home wireless network and its working.  I logged in using my laptop an the cameras came up.  I keep getting this error at least once a day, sometimes it takes serveral miniutes to reconnect.  What can I do do miminize this situation?

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JamesC
Community Manager
Community Manager

jaoinc2,

 

It sounds like your mobile device is losing connection with the wireless network that it's connected to. When this happens, check to make sure your mobile device is connected to a data or wifi network.

 

JamesC

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