Arlo|Smart Home Security|Wireless HD Security Cameras

No alerts, no videos, but can watch live

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Dood
Apprentice
Apprentice

Two days now there have been no videos and no notifications. I am able to watch live video from the cameras.

The mode is set to Armed (all cameras operating). I’ve checked the mode and all of the cameras are as they were, set to detect motion and send me notifications. 

Best answers
  • BrookeN
    Arlo Moderator
    Arlo Moderator

    This behavior should now be resolved, if you are still seeing this behavior please reach out to me directly. You send a dm by clicking on the envelope icon on the top right of the forum page.

     


     

  • BrookeN
    Arlo Moderator
    Arlo Moderator

    We are aware of the behavior you are experiencing. The development team is currently looking into this. As soon as there is an update I will reach out to the community.

176 REPLIES 176
stribor45
Tutor
Tutor

Had to re-add my Pro 2 to my new hub and I can see recordings of it in my local storage but not in clouds anymore. Where did this disappear?

BrookeN
Arlo Moderator
Arlo Moderator

Please watch the Pro 2 throughout the day today to see if the behavior changes.