New System Installed 1 camera has battery issue

[Chatham14]

Greetings all. Purchased and installed the Arlo yesterday. One of the four cameras is not being powered by batteries, j have tested this with all the batteries and the other three function fine. This tells me there is an issue with the camera itself with a connection to the battery. Any known resets or quick fixes? Thanks in advance!

[TomMac]

If you tested with other batteries and NG, you can also test without battery and just use the ac adapter...

If NG still, either go to place of purchase ( prob faster ) or contact Arlo support for warranty

[Chatham14]

Thank you for your reply. I have tested with no battery and used the supplied power adapter which does work. My issue (third world problems) is the desire to use it wirelessly as purchased. I am pending a response from Arlo to the trouble ticket I opened, as well as contacted the box store I purchased from who were more than willing to exchange the system. My issue there (another third world problem) is the disassembly/repackaging/transporting if there is a more simple solution such as some MAF cleaner spray, or something else.

[TomMac]

would NOT use spray cleaner on inside.... but a gentle wipe of contacts with pencil eraser may help

( both battery and inside contacts )

PS yes one of the inside contacts is normally different from others... it is the ground that is supposed to contact battery first