Arlo|Smart Home Security|Wireless HD Security Cameras
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Socc1mom
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‎2024-07-11 07:05 AM

I purchased my cameras (2) from Amazon several years ago and did not need a subscription. My cameras stopped recording. Do I now have to have a subscription?

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StephenB
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‎2024-07-11 07:58 AM
@Socc1mom wrote:

I purchased my cameras (2) from Amazon several years ago and did not need a subscription. My cameras stopped recording. Do I now have to have a subscription?

Can you confirm the camera model?

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ShayneS
Arlo Moderator
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‎2024-07-12 08:43 AM

@Socc1mom 

 

Can you reboot your base station and test again.

 

Thanks 

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