Arlo|Smart Home Security|Wireless HD Security Cameras

Mode goes from Armed (or schedule) to Unarmed randomly and doesn't record.

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jrbye1 Follower
Follower
 
Model: VMC4030P | Arlo Pro 2 Wire-Free Camera
cthawkins Aspirant
Aspirant

This morning, I noticed that my base was also unarmed.   I verified my setting and the device should have been "armed".   I am not sure how/why this happened

 

My family and I are also experiencing geofencing issues.    

1) One user enabled, no issues with geofencing working correctly

2) Three users enabled, we are receiving notification(s) of activity when the enabled device is inside of geofence

3) All 3 phones are Iphone X running IOS 12.1.2

 

Guru jguerdat Guru
Guru

Use a browser to check and set anything under the Mode tab since the apps can have issues displaying and setting properly.