Arlo|Smart Home Security|Wireless HD Security Cameras

Lost sensitivity and very delayed recording

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CorvairFan
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Actually 3010r2, but I’m not being allowed to enter that above. Firmware is 1.12.2.9_619_04968d8. Arlo 2 cameras. Cameras lost sensitivity over 3 feet at least a month ago. When there are recordings, they are very delayed. All new batteries, deleted and added back in cameras multiple times. Base has been powered up and down several times. Also deleted the base, pushed Reset, and added everything back on. Still unsuccessful. If there is a solution somewhere in the Community sorry I missed it, but really need assistance with this

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ShayneS
Arlo Moderator
Arlo Moderator

Hi @CorvairFan

 

Please contact the Support Team to further investigate this issue. You will find several options for contacting support in the provided link. Arlo Tech Support

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