Arlo|Smart Home Security|Wireless HD Security Cameras
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Lost Connection To All Cameras after somehow Base Station was unplugged

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Piaso
Aspirant
Aspirant

I have 4 cameras and somehow my base station was unplugged and now the cameras aren’t working.  How can I correct this.

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jguerdat
Guru Guru
Guru

The batteries could be dead if the base was unplugged for a long time. When you reinsert a battery into a camera, does the camera LED flash blue to indicate power? What do the base LEDs show? What happens if you try to resync them?

Piaso
Aspirant
Aspirant

I think that’s the issue.  I don’t know how to  re-sync my cameras.

jguerdat
Guru Guru
Guru

You think what's the issue? Dead batteries or loss of sync? Did you check/charge the batteries?

 

You resync the same way you initially did - briefly press the base sync button followed by the camera sync button.

 

If the issue is caused by dead batteries, recharge when you get the low battery warning at ~15% - don't let them keep discharging.

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