Arlo|Smart Home Security|Wireless HD Security Cameras

Lock screen delay vs unlocking phone

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Gene12
Aspirant
Aspirant
I have noticed that with my phone unlocked and me using it, my notifications are decently fast. But if my phone is lock, or has the AOD my notifications may show up, my not. And when I unlock the phone, then I notification. Is this an issue that can be fixed, or a bug?
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Dannybear
Master
Master
What phone are you using and have you checked the arlo App setting for notifications options?
Gene12
Aspirant
Aspirant
I have a galaxy s8. Yes I have. Everything is turned on. Sometimes i get notifications on my lock screen, sometime I have to unlock it, then they'll show up.
jguerdat
Guru Guru
Guru

Are you using Arlo Smart? I find that a locked phone has significant delay when that's in use. I have taken my front door camera off Smart so I get nearly instantaneous alerts.

 

ALso, make sure the phone setting for the app's battery optimization is set for NOT optimizing.

Gene12
Aspirant
Aspirant
Yes, I have all the cameras on smart, and I've noticed the same. Ok, I'll take it off and see how it goes.
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