Arlo|Smart Home Security|Wireless HD Security Cameras

Live View No Longer Loading, Rarely

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Jaz1140
Aspirant
Aspirant

My arlo pro 2 has started not loading the live view at all. It just tries to buffer.
Very rarely i will get 1 too work. The recordings still work and i can view them easy. Internet is not an issue. 100mb/s down and 45mb/s up. Wifi bars are full and close to router.

Android phone and most recent app update as of 31/10/18. Galaxy note 8.

How can i fix this?

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ShayneS
Arlo Moderator
Arlo Moderator

Jaz1140,

 

Is this issue occurring on wifi or cellular data? Have you tried to reboot your base station and test again?

Jaz1140
Aspirant
Aspirant
Yes on both. And yes have tried that. Works on desktop. Other users have the same probelm so all fingers point to the app
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