Just purchased 2 new Pro 2 cameras
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I just purchased 2 new Arlo Pro2 cameras and should get 90 days of support from a human being. You will not even allow me to join these two new cameras to my Arlo network. What the hell is going on? Will report this to a Consumer Protection Bureau if you do not respond to me this time.
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@lenard777 wrote:
I just purchased 2 new Arlo Pro2 cameras and should get 90 days of support from a human being. You will not even allow me to join these two new cameras to my Arlo network.
FYI, this is a user-to-user forum, and not a customer support site. I don't work for Arlo.
I am a bit surprised that you were able to buy new Pro 2 cameras, since Arlo stopped making them in December 2018.
Can you confirm the model? Open the housing, and remove the battery - there will be a label inside.
Also, how did you try to sync the camera to the base station?
- Using the app?
- A PC browser?
- pressing sync on the camera and the base?
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