Is your live view lag worse, lately?

[RChobby]

For some reason live view on my Pro2 cameras are horribly lagged, especially during the last 2 days.  Nothing new in my system, laggy via both PC (web) and iphone.  I have extermely fast internet service at my house.

Anyone else noticing a decrease in performance?

[ShayneS]

Hi @RChobby

Have you tried to reboot the cameras by removing the battery & reinstalling them? 

[Sharonbc]

Just bought and installed the pro 2 base station and two cameras. Updated firm ware.

Terrible lag! As in minutes. I am watching video of hubby stoking our out door wood burner. Meanwhile, he is walking into the house!

Very disappointed in this aspect of the system.

Sharon, on BC

[Orrfamily]

Just started car recording and it lags. And just today I can’t look live at this camera either way.

[jguerdat]

What's your upload speed as measured by speedtest.net? Also, what's the latency?

[RChobby]

Upload 13 Mbps
DL 235 Mbps
Ping 13ms
Jitter 3ms

[jguerdat]

No issues there although because these cameras are cloud-based any slowdown anyplace in the World Wide Wait can cause this to happen, regardless of your local speed.

Try rebooting your router and base, in that order to see if that improves anything.

[Sharonbc]

Download is at best 6, upload .8

Still a pretty terrible lag. But we receive motion notifications right away. Very happy with the system aside from the video lag.
Thank you for any help.

[jguerdat]

The .8Mbps upload speed is likely your issue - the minimum spec is for 1Mbps and higher is better since the camers can swap that bandwidth easily.