Arlo|Smart Home Security|Wireless HD Security Cameras
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Inviting a friend on Arlo pro 2

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  • ‎2019-10-19 10:19 AM
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Kink85
Aspirant
Aspirant
‎2019-10-19 10:19 AM

I invited a friend granted access but the invitation is stuck on pending. I resent the invite but this time it says the friend already exists but still can’t view my cameras. What do I need to do?

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ShayneS
Arlo Moderator
Arlo Moderator
‎2019-10-21 04:21 PM

Hi @Kink85

 

Does your friend have access as a granted user? did you check the cameras they will be allowed to view?

 

What Arlo app version are you & your friend using?

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JackBass
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Aspirant
‎2019-10-31 01:08 PM

VBM3010r2

Firmware 1.12.2.5_240_59657e5

Serial 4895847DA3D75

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ShayneS
Arlo Moderator
Arlo Moderator
‎2019-10-31 01:46 PM

Have you tried contacting customer support regarding this issue? I have attached the link here for you - Arlo Tech Support

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Kink85
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‎2019-11-11 04:17 PM

Yes

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