Arlo|Smart Home Security|Wireless HD Security Cameras
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Jameswitharlo
Aspirant
Aspirant

I have the smartplan and it is full. if I purchase a few more Camera’s will those go onto the SD card automatically. When they are not on the smart alert list? Im concerned because it says “inactive” as the header on the cameras that are not on smart cloud alert.

Thanks
James

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jguerdat
Guru Guru
Guru

Each camera has to have a subscription to Smart. The Premier and Elite plans each cover 5 cameras so additional ones need the discounted single camera plans. If you have an older legacy subscription, you'll have to unsubscribe and resubscribe to get all cameras covered.

Jameswitharlo
Aspirant
Aspirant
Maybe I was not clear. I have a 20 camera smart Elite plan. Ot has 20 cameras on it and works just fine. If I add two more cameras onto a base station, I understand they will not be on the plan. Do these cameras since they are not on the plan record to the SD card in the base station.
jguerdat
Guru Guru
Guru

As long as they're active when checking your cameras in Subscriptions, they will locally record. They don't have to be in Smart.

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