Arlo|Smart Home Security|Wireless HD Security Cameras

If I have court ordered supena, would Arlo be able to provide video from 60 days ago?

Reply
Discussion stats
  • 3 Replies
  • 879 Views
  • 0 Likes
  • 4 In Conversation
arlouser03
Follower
Follower

If I have a court ordered supena would arlo be able to provide video from 60 days ago. Or is there a way to purchase subscription to get access 

3 REPLIES 3
dcfox1
Master
Master

@arlouser03 wrote:

If I have a court ordered supena would arlo be able to provide video from 60 days ago. Or is there a way to purchase subscription to get access 


They get deleted from the server but you can contact support but don't think you will get anywhere. Even with a subscription they only last 30 days. You should set up local storage or download important recordings in the future. 

jguerdat
Guru Guru
Guru

In addition, a subpoena mayu produce results but without having one we have no idea.

StephenB
Guru Guru
Guru

@jguerdat wrote:

In addition, a subpoena may produce results but without having one we have no idea.


Of course they can only produce recordings that they actually have.  

 

The best strategy is to download and keep recordings that you need.

 

 

Discussion stats
  • 3 Replies
  • 880 Views
  • 0 Likes
  • 4 In Conversation