Arlo|Smart Home Security|Wireless HD Security Cameras
× Arlo End of Life Policy Notice
To view Arlo’s new End of Life Policy, click here.

Reply
Discussion stats
  • 6 Replies
  • 957 Views
  • 0 Likes
  • 6 In Conversation
kaser
Follower
Follower

on Arlo app 2.7.0

I deleted the app and reinstalled it but the problem is not solved
I hope the solution

6 REPLIES 6
tranpaul33
Tutor
Tutor
Same problem here. Recent iOS update freezes on my iPhone Max as well.
Kater-tot
Aspirant
Aspirant
Same here. Sx Max.
ChanceK
Aspirant
Aspirant
App freezes my phone even with newest update. 1/17/19 using an IPhone XS Max with app version 2.7.0. Please help with this problem. I haven’t been able to go live in a week.
JessicaP
Arlo Employee Retired

Hi @ChanceK,

 

Try to update to the latest Arlo app, which is 2.7.1 an see if that helps.

tlam
Tutor
Tutor

Wife bought an Iphone xs max last Saturday and the phone freezes up every time she clicks on live feed for the Arlo cameras.  Called early this week and they had to bump the issue to tier 2.  Have not heard from them since.  Not happy at all since this is a known issue.

tlam
Tutor
Tutor

I am currently having the same issue with an iphone xs max that my wife bought 2/16/19.  Just wondering if and how you got yours to work?  I have called the help center and all they did was bump me to tier 2 and I have not gotten a call back since.

Discussion stats
  • 6 Replies
  • 958 Views
  • 0 Likes
  • 6 In Conversation