Arlo|Smart Home Security|Wireless HD Security Cameras
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I see two smart hub devices on my account

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rh22
Follower
Follower

I am showing two smart hub devices on my account. One of these hubs is showing a red dot? Before this situation occurred I would only see (1) hub and than my devices. Currently, the system (hub) is not activating or working. Camera's are all showing plenty of battery level and a connection. 

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jguerdat
Guru Guru
Guru

What hub or base do you have? Look at the bottom for a VMB**** designation. 

Dannybear
Master
Master

Just to add is if you’re using the arlo web portal/website login and the base station has a built in siren it shows up as a second device.

 

 If you use the mobile app it has been removed.

ShayneS
Arlo Moderator
Arlo Moderator

Can you provide a screenshot of this by chance? 

Dannybear
Master
Master

@ShayneS 

 

Incase you were asking me,

Arlo website

Dannybear_0-1667032050686.jpeg

iPhone 

Dannybear_1-1667032161448.jpeg

 

 

TomMac
Guru Guru
Guru

The base icon with the red sound icon is for setting the alarm rule when making modes....

it is the same as the base above and there is really only one base.

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Discussion stats
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