I keep having to re-create custom modes/rules

[smrussell]

As the title states.  I'm really fed up with my Arlo Pro 2 system.  It seems like every single day I have to go in and re-create the rules for my custom modes.  It's not a good system If it doesn't operate as promised.  I don't have to re-create all the rules, but out of 12 rules (two modes with six rules each) I guarantee I have to recreate between four and five of them daily or every other day.  I've done everything possible including deleting them from the account and starting a brand new account.  

Now the Arlo Ultra system I have on the same network, doesn't suffer from the same issue.  This has been going on for a year and a half now.  

[ShayneS]

Hi @smrussell

  Please contact the Support Team to further investigate this issue. You will find several options for contacting support in the provided link. Arlo Tech Support