How do I re-establish a connection with the Base Station with a new router?

[Blankerman]

I have a new router, how do I  re-establish  a connection with the base?

[jguerdat]

Plug the Ethernet cable from the base into the new router. Make sure the Internet LED turns green.

[Blankerman]

 It does not turn green. I have everything hooked up correctly. I’ve cycled my  modem. And I’ve cycled Arlo pro. 

[jguerdat]

That means 1) the cable is bad, 2) the router port is bad (try a different port) or 3) the base is bad. For #3, open a case with supoort:

https://www.arlo.com/en-us/support/contact.aspx