Help for Arlo Pro 2 - keeps triggering recording

[DTS12]

Hi, I have just signed up for the Arlo Secure Plus subscription and within minutes one of my cameras started recording 12-16 seconds of footage every 1-2 minutes continuously until I either disarmed or the battery ran out. There is nothing showing in terms of motion detection however some mornings I’ll wake up to hundreds of short videos in the library of nothing. All other cameras are fine and the only change I’ve made is subscribing to Secure Plus. Any advice would be greatly appreciated. Thank you!

[jguerdat]

STart by removing the camera from your account and then add it back in as if new.

[StephenB]

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@DTS12 wrote:

Hi, I have just signed up for the Arlo Secure Plus subscription and within minutes one of my cameras started recording 12-16 seconds of footage every 1-2 minutes continuously until I either disarmed or the battery ran out. 

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Have you checked if audio detection is enabled?

[DTS12]

Thanks so much. Fingers crossed it works!