Arlo|Smart Home Security|Wireless HD Security Cameras

Help for Arlo Pro 2 - keeps triggering recording

Reply
Discussion stats
  • 3 Replies
  • 633 Views
  • 0 Likes
  • 3 In Conversation
DTS12
Aspirant
Aspirant

Hi, I have just signed up for the Arlo Secure Plus subscription and within minutes one of my cameras started recording 12-16 seconds of footage every 1-2 minutes continuously until I either disarmed or the battery ran out. There is nothing showing in terms of motion detection however some mornings I’ll wake up to hundreds of short videos in the library of nothing. All other cameras are fine and the only change I’ve made is subscribing to Secure Plus. Any advice would be greatly appreciated. Thank you!

3 REPLIES 3
jguerdat
Guru Guru
Guru

STart by removing the camera from your account and then add it back in as if new.

StephenB
Guru Guru
Guru

@DTS12 wrote:

Hi, I have just signed up for the Arlo Secure Plus subscription and within minutes one of my cameras started recording 12-16 seconds of footage every 1-2 minutes continuously until I either disarmed or the battery ran out. 


Have you checked if audio detection is enabled?

DTS12
Aspirant
Aspirant

Thanks so much. Fingers crossed it works!

Discussion stats
  • 3 Replies
  • 634 Views
  • 0 Likes
  • 3 In Conversation