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Have you checked to ensure an appropriate mode is selected? Have you rebooted th ebase? WHat have you tried?
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Check to see if your mode in setting is "disarmed". I'm having that issue. My mode changes by itself to "disarmed"; thus, the cameras are not recording anything...very annoying.
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Lately I've been recommending that you only use the browser to check and set modes, rules and schedule since the apps sometimes are incorrectly displaying.