Had to deactivate cameras.

[NanC2]

Hello, about two weeks ago when i came home and went to turn the cameras off i couldnt .   Everything was changed and unfamiliar. It would not let me turn the cameras off in the way ive been doing for the last few years. I saw something about free trial. I had so much going on, funerals, etc. that i could not play around with them  to find a way to turn the cameras off so i had to deactivate them. Im guessing everything was changed around because of this free trial that i didnt ask for ? Having my cameras off when i needed them the most has caused me problems. My question is how to activate my cameras again. Do i have to start from the beginning or is there a quick way of doing it? Thank you .

[StephenB · Accepted solution]

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@NanC2 wrote:

Im guessing everything was changed around because of this free trial that i didnt ask for ? 

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No.  Arlo started rolling out a new user interface about 2 years ago.  They've been doing this very slowly, so it took a while to get to your account.

The new set up has three modes - "Arm Away", "Arm Home", and "Standby"  Changing the mode to "Standby" would have disarmed them.

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@NanC2 wrote:

My question is how to activate my cameras again. 

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How exactly did you deactivate them?