Arlo|Smart Home Security|Wireless HD Security Cameras

HIGH Temperature warning won't go away

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dogsx6
Aspirant
Aspirant

My camera on the side of my garage area, a couple months ago (probably July/Aug) when our temps were horrid, gave me a warning of the temp being too high.  No problem, I understood it had been really hot.

But now the temps have drastically dropped and every time I log in to look at my cameras it starts with the error about the temp being too high.  Within a few seconds the message goes away.  I've tried changing the battery and thinking that would "reset" it.  But it's still doing it. What can I do to get that to go away.  It was the only camera out of 2 houses (20 cameras) that did this.

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StephenB
Guru Guru
Guru

@dogsx6 wrote:

every time I log in to look at my cameras it starts with the error about the temp being too high.  Within a few seconds the message goes away.  I've tried changing the battery and thinking that would "reset" it.  But it's still doing it. What can I do to get that to go away.  It was the only camera out of 2 houses (20 cameras) that did this.


Is this happening in both the browser and the app?

dogsx6
Aspirant
Aspirant

Yes, both the browser and the app both

StephenB
Guru Guru
Guru

@dogsx6 wrote:

Yes, both the browser and the app both


Have you tried uninstalling and reinstalling the app?

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