H3 Won’t stay connected

[Rks84093]

I have a camera that keeps disconnecting. It is may be on the edge of distance from the hub but still shows 2 bars and seems to stay connected when I toggle it back on. My question is this - do the newer cameras have improved connection with the hub or Wi-Fi? We had a package stolen yesterday that would have been picked up if the camera weren’t offline. I have a subscription free 7 day storage is not an issue. Base station is VMB4000r3

[Dannybear]

Has the problem camera always been going offline or just recently?

I recall that the newer cameras were just as bad if not worse going by posts on the forum.
There is a regulatory limitation on wifi power that can be used by these devices so this will always limit usability.
Can you move the base station closer, this might be a cheaper alternative.

[Rks84093]

The problem has been going on for about 6 months - I just didn't have time to work on it.  I could potentially add a second base station closer.  If I move the current station it will likely cause a problem with the camera at the other end of the house.  Do you know if a second base station is an option?  

[StephenB]

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@Rks84093 wrote:

Do you know if a second base station is an option?  

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You can add a second base.  Note it's not a mesh that is automatically created.  You need to pair each camera with a base (removing one from your existing base, and then adding it to the second one).