Geofencing shared device not working on Pixel device. Showing it needs to enable location services.
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
I recently purchased the 2 camera Arlo Pro 2 pack. I have everything set up and it is working pretty well. I set up Geofencing on my primary account and it is showing all of the correct data, I'm in the zone, out of the zone, etc... It shows my wife's shared account well her phone but when I try to enable her phone for Geofencing I get an error that says I need to enable location services on her device. On Both devices I have location permissions "Always Allow". I don't know what else to do. Has anyone had this issue? I attached screen shots for reference.
My device is a Google Pixel 3 XL running Android 10. (Working fine)
My wife's device is a Google Pixel 4 XL running Android 10. (Not allowed to connect)
Thanks for any assistance.
- Related Labels:
-
Arlo Mobile App
-
Troubleshooting
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Hey ABlueSpaceBunny,
Try to have her reinstall the Arlo Android app and reboot her Google Pixel 4 XL to see if that helps.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Try to turn on airplane data and turn it off and disable and re-enable location services. You can also try checking this article out: Why isn't the Geofencing mode working?
-
Arlo Mobile App
556 -
Arlo Pro 2
11 -
Arlo Smart
163 -
Before You Buy
967 -
Features
402 -
Firmware Release Notes
57 -
Google Assistant
1 -
IFTTT (If This Then That)
24 -
Installation
1,113 -
Online and Mobile Apps
865 -
Service and Storage
317 -
SmartThings
37 -
Troubleshooting
6,088