Friends rights

[JohnDoe77]

Hello!

I have sent our babysitter an invite to view the arlo 2 camera which we use as a babymonitor for our toddler. How do I make sure she can only access the camera when we want her to? Now she is gone, I edited friends rights but I have to give her access to the camera or the base station. If I delete the access to both, I can not save the changes.

If I grant access to the camera she can surely she the live feed. But if I don’t select that and only grant access to the base station, what will she be able to do then?

[TomMac]

https://kb.arlo.com/1103229/What-privileges-do-my-friends-have-when-I-grant-them-access-rights-in-my...

[JohnDoe77]

Hi,

Thanks for your reply. I already visited those articles before I posted this question as it does not give me any answers. What can a “friend” do that only has access to the Arlo Base station?

[StephenB]

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@JohnDoe77 wrote:
 What can a “friend” do that only has access to the Arlo Base station?

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Can't happen.  You grant access to cameras, not base stations.

[JohnDoe77]

I have to choose to grant access for the camera OR the base station. If I don’t select one, I cannot save. So now I have selected the base station, but I don’t know what she is able to do?

[JohnDoe77]

Sadly I cannot attach a screenshot from the app, the iPhone saves it in a format this forum does not accept.

[ShayneS]

Please contact the Support Team to further investigate this issue. You will find several options for contacting support in the provided link.  Arlo Tech Support

[JohnDoe77]

I waited over 15 minutes on the chat, then the chat was closed. After that, I received a mail that the helpdesk would contact me;

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Still waiting on a reply.